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For Candidate Support

Contact Pearson Customer Support for information about registration and the Pearson ePortfolio system:

Email: Email communication form
Ph: (413) 256-2889
(866) 565-4872
Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding the following holidays:
2015: Sep 7, Nov 26–27, Dec 25
2016: Jan 1, Jan 18, May 30, Jul 4, Sep 5
Live Chat: Available 12:00 p.m.–6:00 p.m. eastern time, Wednesday and Thursday, excluding the following holidays:
2015: Sep 7, Nov 26–27, Dec 25
2016: Jan 1, Jan 18, May 30, Jul 4, Sep 5
Mail: edTPA Program
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004
Fax: (413) 256-7053

Need help after hours? Review the ePortfolio tutorials and guides.

For Faculty and edTPA Coordinator Support

For technical assistance with the Pearson ePortfolio system, contact Pearson Customer Support.

Email: Email communication form
Ph: (413) 256-2889
(866) 565-4872
Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding the following holidays:
2015: Sep 7, Nov 26–27, Dec 25
2016: Jan 1, Jan 18, May 30, Jul 4, Sep 5
Fax: (413) 256-7053

For other program information, please contact Pearson's edTPA Support Coordinators for Educator Preparation Programs for assistance.

Email: edTPAEPPSupport@pearson.com
Ph: (866) 613-3278
Available 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri, excluding the following holidays:
2015: Sep 7, Nov 26–27, Dec 25
2016: Jan 1, Jan 18, May 30, Jul 4, Sep 5

For information about becoming an edTPA scorer, please contact Score edTPA.

Email: scoreedtpa@pearson.com
Web: Score edTPA
For Candidate and Faculty Users of Integrated Platform Provider Systems

If your educator preparation program is using one of the integrated Platform Providers for edTPA, please refer to the following contacts for information:

Chalk & Wire Contact: Chalk & Wire
Email: support@chalkandwire.com
Ph: (866) 949-6800 ext. 1
Web: chalkandwire.com
Digication Contact: Digication
Email: edTPA-assessment@digication.com
Ph: (888) 342-DIGI
Web: digication.com
Edthena Contact: Edthena
Email: edtpa@edthena.com
Ph: 855-EDTHENA x808
Web: edthena.com
Folio180 Contact: Data180
Email: edTPA@data180.com
Ph: (888) 328-2180
Web: data180.com
Foliotek Contact: Foliotek
Email: support@foliotek.com
Ph: (888) 365-4639 option 2
Web: foliotek.com
Lessoncast Contact: Lessoncast
Email: edtpasupport@lessoncast.com
Web: Lessoncast.com
LiveText Contact: LiveText
Email: Support@LiveText.com
Ph: (708) 588-1735 or 866.LIVETEXT
Web: www.LiveText.com
PASS-PORT Contact: ILAT, LLC
Email: TPASupport@pass-port.org
Ph: (877) 545-1405
Web: pass-port.org
TaskStream Contact: TaskStream
Email: tpasupport@taskstream.com
Ph: (800) 311-5656
Web: taskstream.com
Tk20 Contact: Tk20
Email: support@tk20.com
Ph: (512) 401-2000, Monday–Friday 7:00 am–7:00 pm central time
Web: tk20.com
TORSH Talent Contact: TORSH Talent
Email: support@torsh.co
Web: www.torsh.co
Tumblefeed Contact: Tumblefeed Support Team
Email: support@tumblefeed.com
Ph: Embedded support and email support available
Web: www.tumblefeed.com

Interested in becoming an edTPA integrated platform provider?

Email Communication Form

Use the contact form below for general inquiries regarding testing, registration, and scoring. Do not include your social security number in your message.

Please allow 2–3 business days for a response.