How Do I Update My Account?

Password and Contact Information

You may log in to your account at any time to change your password or update your personal or contact information, including your email address, telephone number, and mailing address.

Name, Date of Birth, Social Security Number, and State ID Number

To update your name, date of birth, Social Security number, or state ID number, you must submit your request electronically and include the following supporting documenation:

To update your:Submit a copy of the following documentation:
Date of Birth
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
First Name
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • and one of the following:
    • Nickname to Legal Name: your birth certificate
    • Old Legal Name to a New Legal Name: official verification of a change (e.g., court order)
Last Name
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • official verification of the change (e.g., original marriage certificate, court order)
Social Security Number
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • a copy of your Social Security card
State ID Number
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • a print-out of your account information from the state's credentialing website clearly showing your ID number
For more information about your state's ID requirements, go to the About page and select your state from the State Requirements menu.

Top of Page