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Contact Us
Contact Pearson Customer Support for information about registration and the Pearson ePortfolio system:
| Email: | Email communication form |
|---|---|
| Ph: |
(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
edTPA Program Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Need help after hours? Review the ePortfolio tutorials and guides.
For technical assistance with the Pearson ePortfolio system, contact Pearson Customer Support.
| Email: | Email communication form |
|---|---|
| Ph: |
(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays |
| Fax: | (413) 256-7053 |
For other program information, please contact Pearson's edTPA Support Coordinators for Educator Preparation Programs for assistance.
| Email: | edTPAEPPSupport@pearson.com |
|---|---|
| Ph: | (866) 613-3278 Available 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri, excluding holidays |
For information about becoming an edTPA scorer, please contact Score edTPA.
| Email: | scoreedtpa@pearson.com |
|---|---|
| Web: | Score edTPA |
If your educator preparation program is using one of the integrated Platform Providers for edTPA, please refer to the following contacts for information:
| Chalk & Wire | Contact: Chalk & Wire Email: support@chalkandwire.com Ph: (866) 949-6800 ext. 1 Web: chalkandwire.com |
|---|---|
| Digication | Contact: Digication Email: edTPA-assessment@digication.com Ph: (888) 342-DIGI Web: digication.com |
| Edthena | Contact: Edthena Email: edtpa@edthena.com Ph: 855-EDTHENA x808 Web: edthena.com |
| Folio180 | Contact: Interfolio Email: help@interfolio.com Ph: (877) 997-8807 Web: folio180.com |
| Foliotek | Contact: Foliotek Email: support@foliotek.com Ph: (888) 365-4639 option 2 Web: foliotek.com |
| Lessoncast | Contact: Lessoncast Email: edtpasupport@lessoncast.com Web: Lessoncast.com |
| LiveText C1 LiveText Via |
Contact: LiveText Email: Support@LiveText.com Ph: 800-311-5656 Web: www.LiveText.com |
| PASS-PORT | Contact: ILAT, LLC Email: TPASupport@pass-port.org Ph: (877) 545-1405 Web: pass-port.org |
| RCampus | Contact: Reazon Systems, Inc. Email: support@rcampus.com Ph: 949-222-2266 Ext 2 Web: www.rcampus.com |
| Sibme | Contact: Sibme Support Email: support@sibme.com Web: help.sibme.com |
| TaskStream | Contact: TaskStream Email: tpasupport@taskstream.com Ph: (800) 311-5656 Web: taskstream.com |
| Tk20 | Contact: Tk20 Email: support@tk20.com Ph: (512) 401-2000, Monday–Friday 7:00 am–7:00 pm central time Web: tk20.com |
| TORSH Talent | Contact: TORSH Talent Email: support@torsh.co Web: www.torsh.co |
| Tumblefeed | Contact: Tumblefeed Support Team Email: support@tumblefeed.com Ph: Embedded support and email support available Web: www.tumblefeed.com |
Interested in becoming an edTPA integrated platform provider? 
Live customer support will not be available during the following holidays:
Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3, 2020
Sep 7, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020
