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The registration, user account, and score reporting services on this website will be temporarily unavailable on Tuesday, December 1, between 7:45 a.m. and 1:00 p.m. eastern time, for system maintenance. We apologize for any inconvenience.
Contact Us
Contact Pearson Customer Support for information about registration and the Pearson ePortfolio system:
| Email: | Email communication form |
|---|---|
| Ph: |
(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
edTPA Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Need help after hours? Review the ePortfolio tutorials and guides.
For technical assistance with the Pearson ePortfolio system, contact Pearson Customer Support.
| Email: | Email communication form |
|---|---|
| Ph: |
(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays |
| Fax: | (413) 256-7053 |
For other program information, please contact Pearson's edTPA Support Coordinators for Educator Preparation Programs for assistance.
| Email: | edTPAEPPSupport@pearson.com |
|---|---|
| Ph: | (866) 613-3278 Available 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri, excluding holidays |
For information about becoming an edTPA scorer, please contact Score edTPA.
| Email: | scoreedtpa@pearson.com |
|---|---|
| Web: | Score edTPA |
If your educator preparation program is using one of the integrated Platform Providers for edTPA, please refer to the following contacts for information:
| Chalk & Wire |
Contact: Chalk & Wire powered by Campus Labs Email: cwsupport@campuslabs.com Ph: 1-716-270-0000 ext. 3 Web: chalkandwire.com  and www.campuslabs.com
|
|---|---|
| Digication | Contact: Digication Email: edTPA-assessment@digication.com Ph: (888) 342-DIGI Web: digication.com
|
| Edthena | Contact: Edthena Email: edtpa@edthena.com Ph: 855-EDTHENA x808 Web: edthena.com
|
| Foliotek | Contact: Foliotek Email: support@foliotek.com Ph: (888) 365-4639 option 2 Web: foliotek.com
|
| Lessoncast | Contact: Lessoncast Email: edtpasupport@lessoncast.com Web: Lessoncast.com
|
| RCampus | Contact: Reazon Systems, Inc. Email: support@rcampus.com Ph: 949-222-2266 Ext 2 Web: www.rcampus.com
|
| Sibme | Contact: Sibme Support Email: support@sibme.com Web: help.sibme.com
|
| TORSH Talent | Contact: TORSH Talent Email: support@torsh.co Web: www.torsh.co
|
| Watermark (Via, LiveText, Taskstream, Tk20) |
Contact: Watermark Email: support@watermarkinsights.com Ph: (800) 311-5656 Web: watermarkinsights.com Monday–Thursday: 8 a.m.–9 p.m. ET Friday: 8 a.m.–7 p.m. ET |
| WGU Integrated Performance Assessment | Contact: WGU Assessment Services Email: assessmentservices@wgu.edu Ph: (877) 435-7948 Web: wgu.edu
|
Interested in becoming an edTPA integrated platform provider? 
Live customer support will not be available during the following holidays:
Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3, 2020
Sep 7, 2020
Nov 3, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020
Jan 1, 2021
Jan 18, 2021
May 31, 2021
Jul 5, 2021
Sep 6, 2021
Nov 25–26, 2021
Dec 24, 2021
Dec 31, 2021
