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Contact Us
Contact Pearson Customer Support for information about registration and the Pearson ePortfolio system:
| Email: | Email communication form |
|---|---|
| Ph: |
(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
edTPA Program Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Need help after hours? Review the ePortfolio tutorials and guides.
For technical assistance with the Pearson ePortfolio system, contact Pearson Customer Support.
| Email: | Email communication form |
|---|---|
| Ph: |
(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays |
| Fax: | (413) 256-7053 |
For other program information, please contact Pearson's edTPA Support Coordinators for Educator Preparation Programs for assistance.
| Email: | edTPAEPPSupport@pearson.com |
|---|---|
| Ph: | (866) 613-3278 Available 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri, excluding holidays |
For information about becoming an edTPA scorer, please contact Score edTPA.
| Email: | scoreedtpa@pearson.com |
|---|---|
| Web: | Score edTPA |
If your educator preparation program is using one of the integrated Platform Providers for edTPA, please refer to the following contacts for information:
| Chalk & Wire |
Contact: Chalk & Wire powered by Campus Labs Email: cwsupport@campuslabs.com Ph: 1-716-270-0000 ext. 3 Web: chalkandwire.com  and www.campuslabs.com
|
|---|---|
| Digication | Contact: Digication Email: edTPA-assessment@digication.com Ph: (888) 342-DIGI Web: digication.com
|
| Edthena | Contact: Edthena Email: edtpa@edthena.com Ph: 855-EDTHENA x808 Web: edthena.com
|
| Foliotek | Contact: Foliotek Email: support@foliotek.com Ph: (888) 365-4639 option 2 Web: foliotek.com
|
| Lessoncast | Contact: Lessoncast Email: edtpasupport@lessoncast.com Web: Lessoncast.com
|
| RCampus | Contact: Reazon Systems, Inc. Email: support@rcampus.com Ph: 949-222-2266 Ext 2 Web: www.rcampus.com
|
| Sibme | Contact: Sibme Support Email: support@sibme.com Web: help.sibme.com
|
| TORSH Talent | Contact: TORSH Talent Email: support@torsh.co Web: www.torsh.co
|
| Watermark (Via, LiveText, Taskstream, Tk20) |
Contact: Watermark Email: support@watermarkinsights.com Ph: (800) 311-5656 Web: watermarkinsights.com Monday–Thursday: 8 a.m.–9 p.m. ET Friday: 8 a.m.–7 p.m. ET Sunday: 5–10 p.m. ET |
| WGU Integrated Performance Assessment | Contact: WGU Assessment Services Email: assessmentservices@wgu.edu Ph: (877) 435-7948 Web: wgu.edu
|
Interested in becoming an edTPA integrated platform provider? 
Live customer support will not be available during the following holidays:
Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3, 2020
Sep 7, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020
