• Home
• Contact Us

Contact Us

Expand All | Collapse All

For Candidate Support

Contact Pearson Customer Support for information about registration and the Pearson ePortfolio system:

Email:	Email communication form
Ph:	(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	edTPA Program Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Need help after hours? Review the ePortfolio tutorials and guides.

For Faculty and edTPA Coordinator Support

For technical assistance with the Pearson ePortfolio system, contact Pearson Customer Support.

Email:	Email communication form
Ph:	(413) 256-2889 (866) 565-4872 Available 9:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays
Fax:	(413) 256-7053

For other program information, please contact Pearson's edTPA Support Coordinators for Educator Preparation Programs for assistance.

Email:	edTPAEPPSupport@pearson.com
Ph:	(866) 613-3278 Available 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri, excluding holidays

For information about becoming an edTPA scorer, please contact Score edTPA.

Email:	scoreedtpa@pearson.com
Web:	Score edTPA

For Candidate and Faculty Users of Integrated Platform Provider Systems

If your educator preparation program is using one of the integrated Platform Providers for edTPA, please refer to the following contacts for information:

Chalk & Wire	Contact: Chalk & Wire Email: support@chalkandwire.com Ph: (866) 949-6800 ext. 1 Web: chalkandwire.com
Digication	Contact: Digication Email: edTPA-assessment@digication.com Ph: (888) 342-DIGI Web: digication.com
Edthena	Contact: Edthena Email: edtpa@edthena.com Ph: 855-EDTHENA x808 Web: edthena.com
Folio180	Contact: Interfolio Email: help@interfolio.com Ph: (877) 997-8807 Web: folio180.com
Foliotek	Contact: Foliotek Email: support@foliotek.com Ph: (888) 365-4639 option 2 Web: foliotek.com
Lessoncast	Contact: Lessoncast Email: edtpasupport@lessoncast.com Web: Lessoncast.com
LiveText C1 LiveText Via	Contact: LiveText Email: Support@LiveText.com Ph: 800-311-5656 Web: www.LiveText.com
PASS-PORT	Contact: ILAT, LLC Email: TPASupport@pass-port.org Ph: (877) 545-1405 Web: pass-port.org
RCampus	Contact: Reazon Systems, Inc. Email: support@rcampus.com Ph: 949-222-2266 Ext 2 Web: www.rcampus.com
Sibme	Contact: Sibme Support Email: support@sibme.com Web: help.sibme.com
TaskStream	Contact: TaskStream Email: tpasupport@taskstream.com Ph: (800) 311-5656 Web: taskstream.com
Tk20	Contact: Tk20 Email: support@tk20.com Ph: (512) 401-2000, Monday–Friday 7:00 am–7:00 pm central time Web: tk20.com
TORSH Talent	Contact: TORSH Talent Email: support@torsh.co Web: www.torsh.co
Tumblefeed	Contact: Tumblefeed Support Team Email: support@tumblefeed.com Ph: Embedded support and email support available Web: www.tumblefeed.com

Interested in becoming an edTPA integrated platform provider?

Live customer support will not be available during the following holidays: